Broward County Paratransit Consumer Blog

Broward County, Florida (USA) Paratransit consumer-run discussion about transportation services.

Wednesday, February 08, 2006

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----- Original Message -----

From:

Sanford

To:

Para Transit Ed WISNIEWSKI

Cc:

AAA Car J Suskey

Sent: Sunday, January 22, 2006 6:46 PM

Subject: Para TransitFw: computer

 

Hello Ed and Jerry,

I really don't think that the service for the disabled community is supposed to be so problem laden.

Today I was marked as a no show at 12:25 PM.  I am given to understand that no shows eventually contribute to riders being terminated.

The return ride at Public's 3400 N Federal Highway Fort Lauderdale, FL 33308 arrived late.

This was despite my request for early pick up.  I was ready about 45 minutes early.  Instead I had to wait for a pick up that was a half hour past my 3:30

PM original time.

Then the driver showed up to take my money and announce that his engine was running hot today.  I then waited a hour for an emergency van to take me home.

All this while my ice cream became rather sloshy;  leaking.  The lamb chops, chickens, yougurts and everything all melted.

This needs to be posted on a bulletin board of e mails where everyone can see what is going on.

This is no complaint.  I am only seeking to make improvement in the Para Transit System.

We need to advise everyone on the Internet that a site exists for assessing the real service.

I have been trying to avoid the Para Transit.

I used to use it almost every day.

But I get into trouble when trying to use fixed route bus service.

January 18, 2006 I boarded a number 20 bus on Federal Highway going North.  It was the wrong bus.  I needed number 10.

So I had to walka  few blocks.

A lady came out of a Nails and Cosmetics Store to help me.

Going back someone crossed me on Federal Highway to head South to Oakland Park Boulevard.

However the number 72 bus driver passed me by at about 1:15 PM.  The next driver was nicer.

He stopped and asked me if I was going on the bus.

I was at the same spot both times.  It was the South West corner of Federal and Oakland Park Boulevard.  I wanted to head East.

It is not fair for someone to wait in the hot sun while bus drivers pass you by.

Sanford

----- Original Message -----

From:

Sanford

To:

Para Transit Ed WISNIEWSKI

Cc:

AAA Car J Suskey

Sent: Sunday, January 22, 2006 12:52 PM

Subject: computer

 

Hi Ed and Jerry,

The computer is still making mistakes.  The driver showed up at 12:25 PM.  I was marked as a no show.

This was because there was another pick up scheduled at 1:25 PM to pick me up;  which was the one I was originally told about.

So I said I would wait for the 1:25 PM pick up here at my apartment.  They told me that another driver would show up for that ride.

I am not really sure if marking me as no show for the 12:25 PM really captures the fiasco correctly.  Maybe they need a new code.  Like computer client

termination.  I hope this computer doesn't take over the world like in the Terminator.

The return from Public's is 3:30 PM.  I hope they don't botch that up too?

Sanford

 

--

Seth Eisenberg

(954) 252-9090

 

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